ISSUE

  • Cannot use GPS feature even the Location settings is enabled



APPLIES TO

Point Mobile Android devices




Troubleshooting Steps


CauseSolution
1Device is Wi-Fi SKU

Try with Phone (LTE) SKU

Wi-Fi SKU devices does not support GPS feature. You should use a phone SKU device instead.

Check if your device is Wi-Fi SKU or not with part number or SIM slot. Refer to Phone SKU vs Wi-Fi SKU.