This article provides how to upgrade PM90 and PM451 from Android 9 to 11.
Please contact to Point Mobile sales team first if you want to upgrade your devices because there is a certification process for Android upgrade.
PM90
PM451
Android upgrade from Android 9 to 11 requires FACTORY DATA RESET. If you have sensitive personal data or others on the device, please back up before starting upgrade. |
Upgrade from A9 to 11 is available through FOTA or PFU file.
If you have contacted Point Mobile and gotten a certification for Android upgrade, you can see the Android 11 version on the system update screen.
Refer to How to OS Update via FOTA and proceed the upgrade process.
As the message above, Android upgrade from A9 to A11 required factory data reset.
Follow the steps to reset and use the device again.
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