ISSUE

  • PM66 with OS version 76.13 cannot block Home key(button)


APPLIES TO

Model

PM66

PM66 - 76.13 (Dec 31 2019)



RESOLUTION

Cause 1. Known issue


Solution: Update device

It is known issue with PM66. This issue has been fixed on the new OS released in August 2020.
Update your device to solve. 

Refer to the following OS update guides: 





Not Resolved?

Refer to similar troubleshooting guides.