ISSUE
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All Android-powered Point Mobile devices with NFC feature
Before Start: Check if your device supports NFC feature |
Cause | Solution | |
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1 | Temporary NFC issue | Turn off and on the NFC
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2 | Improper tapping or Interference by a material between the device and tag | Tap NFC tag correctly Remove all metallic material between the device's NFC antenna and the tag. And bring the NFC tag closer to the device's NFC antenna. Refer to NFC Tapping Area. |
3 | NFC tag issue | Check the NFC tag with another Android device Check if your NFC tag can be read repeatedly with another Android device. If you have the same symptom, the NFC tag may have a problem. |
4 | Repair or analysis required | Contact local reseller If you cannot solve the problem with above steps, contact your local reseller to proceed repair or analyze the issue. |