ISSUE
An app doesn't be back up by Direct Clone.
An app is displayed as Not Allowed in Direct Clone.
APPLIES TO
All Android models with Direct Clone
RESOLUTION
When the allowBackup element is set as false in the app's declaration, the app cannot be back up.
If you can access AndroidManifest.xml of the app, look at the file and change the content as below.
AndroidManifest.xml
<application ... android:allowBackup="true"> ... </application>
Refer to the Android Developer guide for more information.
Android Developer Guide - <application>
