ISSUE
- The newer OS is released, but "Your device is up to date." is still displayed in System updates > FOTA
- Update progress does not proceed.
APPLIES TO
- PM45 (A8, A9): OS versions released before 2021
- PM85:
- A8: OS versions released before 2021 or 85.17 (Sep 05 2023)
- A9: OS versions released before 2021 or 85.26 (Mar 31 2022)
- PM90 (A9): released before 2021
- PM550 (A7): released before 2021 (55.06 and higher)
PM550 under 55.06 version cannot use FOTA update. Please update PM550 with PFU file.
Especially, if you are using PM85 A9 85.26 (Mar 31 2022) or PM85 85.17 (Sep 05 2023), refer to the following articles.
- PM85 A9 85.26 (Mar 31 2022): OS Update Process is Stuck (PM85 A9)
- PM85 A8 85.17 (Sep 05 2023): [PM85] "Error" displays when updating OS via FOTA
RESOLUTION
Point Mobile released a new FOTA application for improved security.
Previous FOTA is no longer available. So to perform OS update via FOTA, please download the new FOTA application from Point Mobile Service Portal and install it on your device.
OS Versions with Pre-install new FOTA
The new FOTA application is pre-installed on the OS version in the table below.
The device with those OS versions doesn't need to install the new FOTA application.
( You can check the OS version of your device in Settings > About phone or System > Build number )
| Product | PM45 (Android 8; Oreo) | PM45 (Android 9; Pie) | PM85 (Android 8; Oreo) | PM85 (Android 9; Pie) | PM90 | PM550 |
|---|---|---|---|---|---|---|
| OS Version | 45.56 (Sep 15 2020) and higher | 45.71 (Dec 04 2020) and higher | 85.06 (Sep 14 2020) and higher | 85.21 (Nov 18 2020) and higher | 90.04 (Aug 10 2020) and higher | 55.10 (Jul 15 2020) and higher |
How to Install the APK File?
- Download the FOTA application APK file from the Point Mobile Service Portal > Download board > FOTA application.
- Copy the APK file to your device.
Go to FileExplorer
and install the APK file.
You may allow the Unknown sources setting value for installing the file.
After installing the new FOTA application, DISABLE the Unknown sources option for preventing security issues.
Warning Dialog Settings 
- After installing, Navigate to Settings > System > System Update.
(Same as previous FOTA)
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