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ISSUE

  • When executing the Scan2Stage, a message "cannot access web" displays and cannot execute.


APPLIES TO

Scan2Stage v20.0.4 and earlier



Troubleshooting Steps


CauseSolution
1Failed to port binding

Use Scan2Stage v20.0.5 and later

Point Mobile has fixed the symptom that Scan2Stage fails to execute on some computers.

Download the latest (v20.0.5 and later) version from the Service Portal. 




Refer to similar troubleshooting guides.

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