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Answer the questions to get a solution quickly and easily


Before Start: Check the OS / Firmware version first. Update your device if it is not latest version.

  • Check Latest Version: Check if the available version is displayed in System > System updates > FOTA tab.
Q1. Select a problem type you have



Q2. What feature has a problem?



Q2. What feature has a problem?



Q2. What kind of model you use?


Q3. What kind of model you use?



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