ISSUE
Software Keyboard (SIP) does not appear when using RDP
APPLIES TO
Point Mobile devices with
- Android 7 and above
- Keypad
RESOLUTION
Cause 1. Hardware keypad is detected | |
Solution: TURN OFF Built-in Keypad Mode When RDP detects a hardware keypad equipped or connect to the device, the software keyboard will not appear. If your device don't have any hardware keypad but the software keyboard still not appear, check the following item.
|
Not Resolved?
Refer to similar troubleshooting guides.
Similar Troubleshooting
There is no content with the specified labels