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Troubleshooting
Page Information
Title:
Troubleshooting
Author:
Point Mobile Technical Support Team
Oct 07, 2022
Last Changed by:
Point Mobile Technical Support Team
Dec 06, 2023
Tiny Link:
(useful for email)
http://post.solution-pointmobile.co.kr:8040/x/OIBuBQ
Export As:
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Hierarchy
Children (64)
Page:
[Common] Bluetooth disconnects frequently
Page:
[Common] Cannot change client name in MS RDP
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[Common] Device won't charge (using power adapter)
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[Common] Device cannot connect mobile network (4G/LTE)
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[Common] Cannot disable USPS-4CB
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[Common] Cannot enter a desired key (Keypad Model)
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[Common] Cannot OS update using FOTA in mobile network
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[Common] Cannot read NFC tag
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[Common] Cannot turn on the device
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[Common] Button is not responsive
Show all...
Page:
[Common] Keypad is invisible in dark room
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[Common] Less accurate GPS location tracking
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[Common] Scanner is not responsive
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[PM3] Cannot get scan data
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[PM5] Cannot Connect with Host Device
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[PM5] Cannot get scan data
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[PM5] Scanner is not responsive
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[PM30] Cannot recognize fingerprint
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[PM66] Cannot block home key
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[PM500] Cannot connect Bluetooth devices
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[PM500] Cannot print properly
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[RFID Readers] Cannot connect with a host devices
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[RFID Readers] Cannot read RFID tags
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[RFID Readers] Cannot turn on reader
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[RFID Readers] Keeps turning on & off repeatedly
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[RFID Readers] Reading does not responsive
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[Common] Scanner aimer not responsive
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[Common] Cannot connect Telstra network
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[PM3] Keep showing MS Office popup on PC
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[Common] Google lock after factory reset (FRP)
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[WEH, WCE] Cannot Wi-Fi roaming between Cisco AP
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[Common] "To start Android, enter your password": Unknown password is required
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[Common] No software keyboard when using RDP
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[Common] Cannot boot normally (Stuck in Android recovery mode)
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[Common] Cannot connect Bluetooth devices
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[Common] Battery drains rapidly
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[Common] Cannot use GPS
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[PM3] Reading count is displayed '0' only
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[PM80 Android6] No file explorer app is installed
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[Common] Device reboots continuously (or Cannot complete booting)
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[Common] Device won't charge (using cradle)
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[Common] Device won't charge to 100%
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[Common] LED indicator does not turn on during charging
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[Common] Stripes or Flickering is observed on the screen
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[Common] Screen not displayed clearly
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[Common] Screen color is abnormal
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[Common] Touch is not responsive
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[Common] Abnormal touch occurs
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[Common] USB-C connector is not responsive
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[Common] Device cannot recognize microSD card
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[Common] Microphone cannot record sound
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[Common] Speaker does not emit sound
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[Common] Device cannot connect Wi-Fi (WLAN)
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[Common] Wi-Fi disconnects frequently or Wi-Fi signal is weak
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[Common] Device cannot search nearby Bluetooth devices
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[Common] Device cannot read an NFC tag intermittently
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[Common] Device cannot take photo or video
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[Common] The quality of the taken photo/video is poor
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[Common] Flashlight is not responsive
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[Common] Auto-focus feature is not working
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[Common] Scanner cannot read barcode
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[Common] Device cannot connect ethernet using ethernet cradle
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[Common] Google lock (FRP) is not activated
Page:
[PM85] "Error" displays when updating OS via FOTA
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Recent Changes
Time
Editor
Dec 06, 2023 17:00
Point Mobile Technical Support Team
View Changes
Sept 15, 2023 17:57
Point Mobile Technical Support Team
View Changes
Sept 14, 2023 16:34
Point Mobile Technical Support Team
View Changes
Sept 14, 2023 16:32
Point Mobile Technical Support Team
View Changes
Sept 14, 2023 16:29
Point Mobile Technical Support Team
View Page History
Outgoing Links
External Links (1)
post.solution-pointmobile.co.kr:8040/x/QYB
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