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Comment: Troubleshooting Guide 링크 및 접근 권한 변경 (TR Guide 페이지 오픈)

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titleLooking for Troubleshooting about your device?

Troubleshooting Guide

What can I get here?

Who can view the guides?

  • Troubleshooting
    about device and system

Logged-in user

Anyone*

*) Advanced articles are opened to logged in users (Point Mobile

Authorized

authorized partners) only.
If you are a Point Mobile partner, request the account to Point Mobile team.

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titleGo to Troubleshooting Guide >>
urlhttp://post.solution-pointmobile.co.kr:8040/display/modelsTRguide


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titleCouldn't find helpful information from the Knowledge Base?

Raise a Ticket

What can I get here?

Who can access?

Link to Point Mobile Ticketing System for technical inquiries.

Create an account and raise a ticket to get technical support.

Point Mobile authorized partners

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titleGo to Ticketing System >>
urlhttps://pm-community.atlassian.net/servicedesk/customer/portals


How to Use?

  1. Create an account with your email address (company email address).


  2. Raise a ticket for your inquiries.

    Technical SupportService
    • Device & System-related
    • EmKit Solution-related
    • Development-related
    • Other technical inquiries related to Point Mobile products and solutions.
    • RMA (Return Material Authorization)
    • FRU (Field Replacement Unit)


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