Page History
ISSUE
- The newer OS is released, but "Your device is up to date." is still displayed in System updates > FOTA
APPLIES TO
PM45
PM85
PM90
PM550
RESOLUTION
Point Mobile released a new FOTA application for improved security.
Previous FOTA is no longer available. So to perform OS update via FOTA, please download the new FOTA application from Point Mobile Service Portal and install it on your device.
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If the OS version of your device doesn't belong below table, you don't need to download the apk file. It will be pre-installed on your device already.
- Update progress does not proceed.
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APPLIES TO
*
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You can check the OS version of your device in
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PM45
(Android 8; Oreo)
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PM45
(Android 9; Pie)
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PM85
(Android 8; Oreo)
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PM85
(Android 9; Pie)
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PM90
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45.51 (Jul 02 2019)
45.53 (Sep 24 2019)
45.54 (Dec 28 2019)
Settings > About phone or System > Build number
*PM550 under 55.06 version cannot user FOTA update. Please update the device with PFU file.
| Model | OS Versions requiring FOTA app update | |
|---|---|---|
| PM45 | Android 8 | 45. |
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| 55 (Mar 12 2020) and earlier | ||
| Android 9 | 45.70 (Apr 08 2020) and earlier | |
|---|---|---|
| PM85 | Android 8 | 85. |
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| 05 (Mar 11 2020) and earlier, or 85.17 (Sep 05 2023) | |
| Android 9 |
|---|
85.04 (Nov 05 2019)
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| 85.20 (Apr 08 2020) |
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90.00 (Sep 18 2019)
90.01 (Nov 21 2019)
| and earlier, or 85.26 (Mar 31 2022) | |
| PM90 | Android 9 |
|---|
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| 90.03 (May 21 2020) and earlier | ||
| PM550 | Android 7 | 55.06 (Aug 07 2019) |
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| ~ 55.09 (Jan 17 2020) |
| UI Text Box | ||
|---|---|---|
| ||
Especially, if you are using PM85 A9 85.26 (Mar 31 2022) 55.10 (Jul 15 2020)or PM85 85.17 (Sep 05 2023), refer to the following articles.
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RESOLUTION
If you cannot update the OS version through FOTA, the device may have an old FOTA application.
Point Mobile have been released new FOTA application for enhanced security and issue fix.
So to perform OS update via FOTA, please download the latest FOTA application from Point Mobile Service Portal and install it on your device.
How to Install the APK File?
- Download the FOTA application of proper model APK file from the Point Mobile Service Portal
> Download board > FOTA application. - Copy the apk APK file to your device.
Go to FileExplorer FileExplorer
and and install the apk APK file.
Noteui-text-box You may allow the Unknown sources setting value for installing the file.
After installing the new FOTA application, DISABLE the Unknown sources option for preventing security issues.
Warning Dialog Settings 
- After installing, Navigate to Settings > System > System Update.
(Same as previous FOTA)
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