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Answer the questions to get a solution quickly and easily

UI Text Box

size	medium
type	notetip

Before Start: Check the OS / Firmware version first. Update your device if it is not latest version.

이 페이지는 현재 비공개 상태입니다. 이 페이지에 속한 글도 마찬가지로 비공개 상태이니, 공유하실때는 PDF 등으로 공유해주세요

Check Latest Version: Check if the available version is displayed in System > System updates > FOTAtab.

UI Text Box

size	medium
type	warning

.

HTML

<script>
 
   $(function () {
	
 	        var boxes = $("[class*='articleList']");
        var questions2 = $('div[class=q_depth2]');
        var questions3 = $('div[class=q_depth3]');

        for (var i = 0; i < boxes.length; i++) {
            boxes[i].style.display = "none";
        }

        for (var j = 0; j < questions2.length; j++) {
        questions2    questions2[j].style.display = "none";
        }

        for (var r = 0; r < questions3.length; r++) {
            questions3[r].style.display = "none";
        }

    });
	
    function select_depth1(value) {
        var dataIndex = value;
        var depth2;
        var q_depth2_list = document.getElementsByClassName('q_depth2');
        var q_depth3_list = document.getElementsByClassName('q_depth3');

        $("input:radio[name*='q_depth2']").prop('checked', false);
        $("input:radio[name*='q_depth3']").prop('checked', false);

        for (var i = 0; i < q_depth2_list.length; i++) {
            q_depth2_list[i].style.display = "none";
        }
        for (var j = 0; j < q_depth3_list.length; j++) {
            q_depth3_list[j].style.display = "none";
        }

     var boxes = $("[class*=''#raiseTicket_div').css("display", "none");

        var boxes = $("[class*='articleList']");
        for (var i = 0; i < boxes.length; i++) {
            boxes[i].style.display = "none";
        }

        if (dataIndex == 0'BTRe' || dataIndex == 1'RFRe') {

            depth2dataIndex = document.getElementById('q_depth2_1')'Read';
            depth2 = document.getElementById('div_q_depth2_' + dataIndex);
            depth2.style.display = '';

    }
    } else if (dataIndex == 2'Lega') {
            depth2open_articleList = document.getElementByIdgetElementsByClassName('q_depth2articleList_2' + dataIndex);
            depth2open_articleList[0].style.display = '';
    }
    else {
       $('#raiseTicket_div').css("display", "");
        } else {
            depth2 = document.getElementById('div_q_depth2_3' + dataIndex);
            depth2.style.display = '';
        }
    }

    function select_depth2(value) {
        var dataIndex = value;
        var depth1_value = $('input[name=q_depth1]:checked').val();
        var open_articleList;
    
    var boxes = $(" depth3;
        var list_num;

        var boxes = $("[class*='articleList']");

        for (var i = 0; i < boxes.length; i++) {
            boxes[i].style.display = "none";
        }

        var q_depth3_list = document.getElementsByClassName('q_depth3');
        for (var j = 0; j < q_depth3_list.length; j++) {
            q_depth3_list[j].style.display = "none";
    }

    if (depth1_value == 2 & dataIndex == 1) { }

        var depth3 = document.getElementById($("input:radio[name*='q_depth3_1'']").prop('checked', false);

        depth3.style.display = '';

    } else {
$('#raiseTicket_div').css("display", "none");

        if (dataIndex == 'Scan' || dataIndex == 'Sysm') {
           var list_num = depth1_value + '_' + dataIndex;
            open_articleList = document.getElementsByClassName('articleList_' + list_num);

            open_articleList[0].style.display = '';

           }

}

function select_depth3(value) { $('#raiseTicket_div').css("display", "");

    var dataIndex = value;
  } else var depth1_value if (dataIndex == $('input[name=q_depth1]:checked').val();
'Prnt') {
      var depth2_value = $('input[name=q_depth2_2]:checked').val();

    var depth3 list_num = depth1_value + '_' + depth2_valuedataIndex;

      var open_articleList;

    var boxesopen_articleList = $("[class*=document.getElementsByClassName('articleList']"_' + list_num);
    for (var i = 0; i < boxes.length; i++) {
 open_articleList[0].style.display = '';
           boxes[i].style.display = "none";
 $('#raiseTicket_div').css("display", "");

        }

 else if  open(depth1_articleListvalue == document.getElementsByClassName('articleList_'BTRe' + depth3 +|| depth1_value == 'RFRe') {
  +  dataIndex);
    open_articleList[0].style.display = '';
    
}

</script>

<style>
	.radioLabel_dpt1 {
		font-size: 12pt;
		line-height: 1.8;
	}

    .radioLabel_dpt2 {
		font-size: 12pt;
		line-height: 1.8;
	}

    .radioLabel_dpt3 {
		font-size: 12pt;
		line-height: 1.8;
	}
</style>



<div style="margin-top: 18px;" class="q_depth1">
	<span style="font-size: 14pt; font-weight: bold;">Select a problem type you have</span><br><br>
    <input type="radio" id="q_detph1_0" name="q_depth1" value="0" onclick="select_depth1(this.value)" >    list_num = depth1_value + '_' + dataIndex;
            open_articleList = document.getElementsByClassName('articleList_' + list_num);
            open_articleList[0].style.display = '';
            $('#raiseTicket_div').css("display", "");

        } else {
            depth3 = document.getElementById('div_q_depth3_' + dataIndex);
            depth3.style.display = '';
        }
    }

    function select_depth3(value) {
        <labelvar dataIndex class="radioLabel_dpt1" for="q_detph1_0">A device feature does not work</label><br>
= value;

        <input type="radio" id="q_depth1_1" name="q_depth1" value="1" onclick="select_depth1(this.value)" >var depth1_value = $('input[name=q_depth1]:checked').val();
        <labelvar depth2 class="radioLabel_dpt1" for="q_depth1_1">Device operates abnormally</label><br>
 'q_depth2_' + depth1_value;
        <input type="radio" id="q_depth1_2" name="q_depth1" value="2" onclick="select_depth1(this.value)" >var depth2_value = $('input[name=' + depth2 + ']:checked').val();

        <labelvar depth3 class="radioLabel_dpt1" for="q_depth1_2">Devicevalue cannot+ connect'_' wireless communication (network, BT, etc.)</label><br>+ depth2_value;
    <input type="radio" id="q_depth1_3" name="q_depth1" value="3" onclick="select_depth1(this.value)" > var open_articleList;

        <labelvar boxes class="radioLabel_dpt1" for="q_depth1_3">Device have a power-related problem</label><br>
</div>

<div style="margin-top: 18px;" class="q_depth2" id="q_depth2_1">
    <span style="font-size: 14pt; font-weight: bold;">What feature have problem?</span><br><br>
    <input type="radio" id="q_detph21_0" name="q_depth2_1" value="0" onclick="select_depth2(this.value)">
  $("[class*='articleList']");
        for (var i = 0; i < boxes.length; i++) {
            boxes[i].style.display = "none";
        }

       <label class="radioLabel_dpt2" for="q_detph21_0">System features</label><br>open_articleList = document.getElementsByClassName('articleList_' + depth3 + '_' + dataIndex);
    <input  type="radio" id="q_depth21_1" name="q_depth2_1" value="1" onclick="select_depth2(this.value)"> open_articleList[0].style.display = '';

        <label class="radioLabel_dpt2" for="q_depth21_1">Other features & App features</label><br>
    <input type="radio" id="q_depth21_2" name="q_depth2_1" value="2" onclick="select_depth2(this.value)">
        <label class="radioLabel_dpt2" for="q_depth21_2">Scanner</label><br>
    <input type="radio" id="q_depth21_3" name="q_depth2_1" value="3" onclick="select_depth2(this.value)">
        <label class="radioLabel_dpt2" for="q_depth21_3">Keypad</label><br>
</div>


<div style="margin-top: 18px;" class="q_depth2" id="q_depth2_2">
    <span style="font-size: 14pt; font-weight: bold;">What feature have problem?</span><br><br>
    <input type="radio" id="q_detph22_0" name="q_depth2_2" value="0" onclick="select_depth2(this.value)">$('#raiseTicket_div').css("display", "");

    }

</script>

<style>
    .radioLabel_dpt1 {
        font-size: 10.5pt;
        line-height: 1.8;
    }

    .radioLabel_dpt2 {
        font-size: 10.5pt;
        line-height: 1.8;
    }

    .radioLabel_dpt3 {
        font-size: 10.5pt;
        line-height: 1.8;
    }

    .q_depth1 {
        <label class="radioLabel_dpt2" for="q_detph22_0">Newtork (Wi-Fi, LTE...)</label><br>background-color: rgb(242, 242, 242, 1);
    <input type="radio" id="q_depth22_1" name="q_depth2_2" value="1" onclick="select_depth2(this.value)"> padding: 15px;
    }

    <label class="radioLabel_dpt2" for="q_depth22_1">Bluetooth</label><br>.q_depth2 {
    <input type="radio" id="q_depth22_2" name="q_depth2_2" value="2" onclick="select_depth2(this.value)">
 background-color: rgb(242, 242, 242, 1);
        padding: <label class="radioLabel_dpt2" for="q_depth22_2">NFC</label><br>15px;
        margin-top: 5px;
    <input type="radio" id="q_depth22_3" name="q_depth2_2" value="3" onclick="select_depth2(this.value)">}

    .q_depth3 {
        <label class="radioLabel_dpt2" for="q_depth22_3">RFID</label><br>
</div>

<div style="margin-top: 18px;" class="q_depth2" id="q_depth2_3">
background-color: rgb(242, 242, 242, 1);
     <span style="font-size: 14pt; font-weightpadding: bold15px;">What
 kind of model you use?</span><br><br>
    <input type="radio" id="q_detph23_0" name="q_depth2_3" value="0" onclick="select_depth2(this.value)">margin-top: 5px;
    }

    div[class*='articleList'] {
   <label class="radioLabel_dpt2" for="q_detph23_0">Android device</label><br>
  border-left:  <input type="radio" id="q_depth23_1" name="q_depth2_3" value="1" onclick="select_depth2(this.value)">5px solid rgb(100, 150, 100, 1);
        background-color: rgb(200, 220, 200, 0.2);
        <label class="radioLabel_dpt2" for="q_depth23_1">Bluetooth scanner</label><br>margin-top: 5px;
    }

    #raiseTicket_div {
    <input type="radio" id="q_depth23_2" name="q_depth2_3" value="2" onclick="select_depth2(this.value)"> background-color: rgb(250, 250, 250, 0.2);
        <label class="radioLabel_dpt2" for="q_depth23_2">RFID reader</label><br>
</div>


<div style="margin-top: 18px;" class="q_depth3" id="q_depth3_1">
border: 1px solid rgb(225, 225, 225, 1);
     <span style="font-size: 14pt; font-weightpadding: bold15px;">What
 kind of model you use?</span><br><br>      margin-top: 15px;
    }

</style>



<div class="q_depth1">
    <span style="font-size: 14pt; font-weight: bold;">Q1. Select the type of your device</span><br>
    <input type="radio" id="q_detph3detph1_0" name="q_depth3depth1" value="0Andr" onclick="select_depth3depth1(this.value)">
        <label class="radioLabel_dpt3dpt1" for="q_detph3detph1_0">Android device</label><br>
    <input type="radio" id="q_depth3depth1_1" name="q_depth3depth1" value="1BTRe" onclick="select_depth3depth1(this.value)">
        <label class="radioLabel_dpt3dpt1" for="q_depth3depth1_1">Bluetooth scanner</label><br>
    <input type="radio" id="q_depth3depth1_2" name="q_depth3depth1" value="2RFRe" onclick="select_depth3depth1(this.value)">
        <label class="radioLabel_dpt3dpt1" for="q_depth3depth1_2">RFID reader</label><br>
</div>

Divbox

class	articleList_00

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-0" and label = "depth2-0"

Divbox

class	articleList_01

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-0" and label = "depth2-1"

Divbox

class	articleList_02

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-0" and label = "depth2-2"

Divbox

class	articleList_03

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-0" and label = "depth2-3"

Divbox

class	articleList_10

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-1" and label = "depth2-0"

Divbox

class	articleList_11

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-1" and label = "depth2-1"

Divbox

class	articleList_12

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-1" and label = "depth2-2"

Divbox

class	articleList_13

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-1" and label = "depth2-3"

Divbox

class	articleList_20

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-2" and label = "depth2-0"

Divbox

class	articleList_210

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-2" and label = "depth2-1" and label = "depth3-0"

Divbox

class	articleList_211

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-2" and label = "depth2-1" and label = "depth3-1"

Divbox

class	articleList_212

Content by Label

showLabels	false
showSpace	false
reverse	true
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cql	label = "troubleshooting" and label = "depth1-2" and label = "depth2-1" and label = "depth3-2"

Divbox

class	articleList_22

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-2" and label = "depth2-2"

Divbox

class	articleList_23

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-2" and label = "depth2-3"

Divbox

class	articleList_30

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-3" and label = "depth2-0"

Divbox

class	articleList_31

Content by Label

showLabels	false
showSpace	false
reverse	true
excludeCurrent	true
cql	label = "troubleshooting" and label = "depth1-3" and label = "depth2-1"

    <input type="radio" id="q_depth1_3" name="q_depth1" value="Mpos" onclick="select_depth1(this.value)">
    <label class="radioLabel_dpt1" for="q_depth1_3">Mobile POS</label><br>
    <input type="radio" id="q_depth1_4" name="q_depth1" value="Lega" onclick="select_depth1(this.value)">
    <label class="radioLabel_dpt1" for="q_depth1_4">Legacy (WCE, WEH)</label>
</div>

<div class="q_depth2" id="div_q_depth2_Andr">
    <!--Depth1에서 Android device 선택 시-->
    <span style="font-size: 14pt; font-weight: bold;">Q2. What feature has a problem?</span><br>
    <input type="radio" id="q_detph2_Andr_0" name="q_depth2_Andr" value="Pwer" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_detph2_Andr_0">Power-related features</label><br>
    <input type="radio" id="q_depth2_Andr_1" name="q_depth2_Andr" value="Wire" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Andr_1">Wireless features</label><br>
    <input type="radio" id="q_depth2_Andr_2" name="q_depth2_Andr" value="Scan" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Andr_2">Scanner</label><br>
    <input type="radio" id="q_depth2_Andr_3" name="q_depth2_Andr" value="Sysm" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Andr_3">System features</label><br>
    <input type="radio" id="q_depth2_Andr_4" name="q_depth2_Andr" value="Othe" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Andr_4">Other features</label>
</div>

<div class="q_depth2" id="div_q_depth2_Read">
    <!--Depth1에서 BT scanner 또는 RFID reader 선택 시-->
    <span style="font-size: 14pt; font-weight: bold;">Q2. What feature has a problem?</span><br>
    <input type="radio" id="q_detph2_Read_0" name="q_depth2_Read" value="Pwer" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_detph2_Read_0">Power-related features</label><br>
    <input type="radio" id="q_depth2_Read_1" name="q_depth2_Read" value="Conn" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Read_1">Connection</label><br>
    <input type="radio" id="q_depth2_Read_2" name="q_depth2_Read" value="Read" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Read_2">Reading</label><br>
</div>

<div class="q_depth2" id="div_q_depth2_Mpos">
    <!--Depth1에서 POS 선택 시-->
    <span style="font-size: 14pt; font-weight: bold;">Q2. What feature has a problem?</span><br>
    <input type="radio" id="q_detph2_Mpos_0" name="q_depth2_Mpos" value="Pwer" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_detph2_Mpos_0">Power-related features</label><br>
    <input type="radio" id="q_depth2_Mpos_1" name="q_depth2_Mpos" value="Wire" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Mpos_1">Wireless features</label><br>
    <input type="radio" id="q_depth2_Mpos_2" name="q_depth2_Mpos" value="Scan" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Mpos_2">Scanner</label><br>
    <input type="radio" id="q_depth2_Mpos_3" name="q_depth2_Mpos" value="Sysm" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Mpos_3">System features</label><br>
    <input type="radio" id="q_depth2_Mpos_4" name="q_depth2_Mpos" value="Prnt" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Mpos_4">Printer features</label><br>
    <input type="radio" id="q_depth2_Mpos_5" name="q_depth2_Mpos" value="Othe" onclick="select_depth2(this.value)">
    <label class="radioLabel_dpt2" for="q_depth2_Mpos_5">Other features</label>
</div>


<div class="q_depth3" id="div_q_depth3_Pwer">
    <!--Depth2에서 Power 선택 시-->
    <span style="font-size: 14pt; font-weight: bold;">Q3. Select detailed category of the problem</span><br>
    <input type="radio" id="q_detph3_Pwer_0" name="q_depth3_Pwer" value="Boot" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_detph3_Pwer_0">Booting issue</label><br>
    <input type="radio" id="q_depth3_Pwer_1" name="q_depth3_Pwer" value="Chrg" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Pwer_1">Charging issue</label><br>
    <input type="radio" id="q_depth3_Pwer_2" name="q_depth3_Pwer" value="Othe" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Pwer_2">Other issues</label>
</div>
<div class="q_depth3" id="div_q_depth3_Wire">
    <!--Depth2에서 Wireless 선택 시-->
    <span style="font-size: 14pt; font-weight: bold;">Q3. Select detailed category of the problem</span><br>
    <input type="radio" id="q_detph3_Wire_0" name="q_depth3_Wire" value="Wifi" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_detph3_Wire_0">Wi-Fi issue</label><br>
    <input type="radio" id="q_depth3_Wire_1" name="q_depth3_Wire" value="Blue" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Wire_1">Bluetooth issue</label><br>
    <input type="radio" id="q_depth3_Wire_2" name="q_depth3_Wire" value="Mdta" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Wire_2">Mobile data / GPS issue</label><br>
    <input type="radio" id="q_depth3_Wire_3" name="q_depth3_Wire" value="NFCi" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Wire_3">NFC issue</label>
</div>
<div class="q_depth3" id="div_q_depth3_Othe">
    <!--Depth2에서 other 선택 시-->
    <span style="font-size: 14pt; font-weight: bold;">Q3. Select detailed category of the problem</span><br>
    <input type="radio" id="q_detph3_Othe_0" name="q_depth3_Othe" value="Butn" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_detph3_Othe_0">Button issue</label><br>
    <input type="radio" id="q_depth3_Othe_1" name="q_depth3_Othe" value="Port" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Othe_1">Communication port / SD Card issue</label><br>
    <input type="radio" id="q_depth3_Othe_2" name="q_depth3_Othe" value="Disp" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Othe_2">Display / Touch issue</label><br>
    <input type="radio" id="q_depth3_Othe_3" name="q_depth3_Othe" value="Came" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Othe_3">Camera issue</label> <br>
    <input type="radio" id="q_depth3_Othe_4" name="q_depth3_Othe" value="Othe2" onclick="select_depth3(this.value)">
    <label class="radioLabel_dpt3" for="q_depth3_Othe_4">Other issues</label>
</div>
<br>

Divbox

class	articleList_Andr_Pwer_Boot

Find troubleshooting guide

Common Solutions

Content by Label

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reverse	true
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cql	label = "troubleshooting" and label = "Andr" and label = "Pwer" and label = "Boot" and label = "common"

Solutions for Specific Models

Content by Label

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showSpace	false
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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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Solutions for Specific Models

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class	articleList_Lega

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cql	label = "troubleshooting" and label = "Lega"

label = "troubleshooting" and label = "depth1-3" and label = "depth2-2"

HTML

<div id="raiseTicket_div" style="display: none;">
    <span style='font-weight: bold; font-size: 13pt;'>Can't Find a Solution? or Can't solve the issue?</span><br>
	Then, please contact your local reseller or service center with the following information.
    <ul style='font-weight: bold;'>
        <li>DevInfo.html (<a
                href='http://post.solution-pointmobile.co.kr:8040/display/faq/DevInfo+%3A+How+to+Get+Device+Information+File'>How
                to take?</a>)</li>
        <li>Log files (<a href='http://post.solution-pointmobile.co.kr:8040/pages/viewpage.action?pageId=66060631'>Take
                using LogTrace / EmLogTool</a>)</li>
    </ul>
	<br><br>
	<span style='font-weight: bold;'>If you are authorized ASC/ASP of Point Mobile: </span><br>
	<ol>
		<li>Try <a href="http://post.solution-pointmobile.co.kr:8040/x/OwA0Bg" style='font-weight: bold;'>Diagnostics</a>.</li>
		<li><a href='https://pm-community.atlassian.net/servicedesk/customer/portal/1' style='font-weight: bold;'>Raise a ticket</a> with the collected data (DevInfo, LogFiles) and testing result.</li>
	</ol>	
</div>

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