Page History
ISSUE
- The receipt / ticket is not printed
APPLIES TO
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PM500 (Thermal printer)
RESOLUTIONTroubleshooting Steps
Cause | Solution | |
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1 |
Improper paper roll |
Check paper roll
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2 |
Paper roll is inserted not correctly |
Insert the paper roll again
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3 |
Printer paper jam |
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4 | Repair or analysis required | Contact local reseller If you cannot solve the problem with above steps, contact your local reseller to proceed repair or analyze the issue. |
Refer to similar troubleshooting guides.
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