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When you encounter some system bug, you may send us bugreport file in device.
This is how can you get the BugReport file with your device.
단계별 안내
- Operate EmKit Application
- Select 'Take Bug Report' menu
- The menu will show you a dialog which title is 'Take Bug Report'
- After reading dialog, tap 'Save' button
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should reproduce the bug to find what step causes it.
You don't need to reproduce condition or step perfectly, but describe your action or event as detail as possible.
If you succeed to reproduce the bug, it's time to get the BugReport file that contains the bug log.
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Get BugReport(DebugMsg) File
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Now, you can attach the bugreport file to us via the Ticketing System portal or email.
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Don't forget. You should also upload the device information file.
Please refer to the article below that is about 'How to get DevInfo file'.
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