Point Mobile provide upprovide up-to-date OS version to improve the performance on your device.

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You can use not only internal storage but also external storage like microSD Card for OS update.

Download OS image file (PFU file) from Service Portal, and start update!

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Cannot Log-in Service Portal?

Please contact your distributor or Point Mobile Sales team if you want to download OS file (PFU file).

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Update the OS via Storage

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Download OS image file into the storage you prepared.

The file must be placed in root folder of the storage

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Refer to Data Transfer with PC (MTP Connection) if you don't know how to connect the device with PC and send the file.

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Navigate to Settings > System > (About phone) > System updates

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The device will check storage and display available OS version with UPDATE button

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When you tap the UPDATE button, a dialog which title is Notice will show up. Tap OK to start OS update.

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1. Charge the battery higher than 20%. Otherwise, your device will not start OS update process.

2. During the update process, you cannot use the device. Please save the data before start.

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If a dialog requiring password or pattern is displayed, enter the PIN / Password / pattern of the screen lock.

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After complete update, the device will reboot automatically

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