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Execute EmKit - Emkit is the pre-installed solution on all Point Mobile's android devices. You can find EmKit on the home screen usually.

Tap Take Bug Report

Check Dialog and Complete Notification

Tap Save in the dialog to save the BugReport file.

Saving BugReport file takes about 2 minutes and you can see a notification when the saving process is complete.

Find File - Execute FileExplorer and go to BugReport folder of internal storage

Go to Start > File Explorer

Move to Windows folder and find the LogTrace in the folder

Check the dialog message and tap YES to save the debugmsg(bugreport)

You can find the debugmsg file in the My Documents directory of the device storage as TXT format

Tap My Device on the home screen

Go to Windows folder and double-tap the LogTrace in the folder

Check the dialog message and tap Yes to save the debugmsg(bugreport) file

You can find the debugmsg file in the My Documents directory of the device storage as TXT format.