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You have a problem with your device or you want to reset your device, you may use factory reset.


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APPLIES TO

PM30, PM67, PM75


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How to Factory Reset


  • If you can turn on the device and use the Settings app,

UI Steps
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UI Step

Navigate to Settings > System > Advanced > Reset options.

UI Step

Tap Erase all data (factory reset).

UI Step

Please be aware that factory reset will erase all user data. Tap Erase all data to start the factory reset

UI Step

Tap Erase all data again to confirm the factory reset




  • If you cannot turn on the device,

UI Steps
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UI Step

Press and hold following button combination simultaneously when turning on the device

PM30PM67PM75
Power + Volume UpPower + Volume Up + Scan (Front)Power + Volume Up + Scan (Right)

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UI Step

After short vibration, release the buttons. Now your device is entered Android Recovery mode

UI Step

Using the keys below, select 'Wipe data/factory reset'


PM30 & PM75PM67
PM75
Move down/upVolume down / upVolume down / up
Select the menuPower button

Power button 

or Enter key

Power button

UI Step

After wiping the data, select 'Reboot system now'

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