Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

UI Tabs
UI Tab
titleAndroid
UI Steps
sizesmall
UI Step

Execute EmKit Image Modified

UI Step

TapEmLogTool, or if you cannot find the EmLogTool, tap Tap Take Bug Report insteadReport.

Image RemovedImage Added

Bug Report

Tap SAVE 

buttonTap Save

in the dialog

Image Removed

. Saving BugReport file takes about 2 minutes.

UI Step
Take

Start Saving Bug Report

EmLogTool
Section
Column
width220px

Image Modified

Saving BugReport file takes about 2 minutes.

Column
UI Text Box
typeinfo

During saving, you can see the progress in the notification as below
(only in Android 10 and above)

You can see the progress in the notification as below.Image Removed

.

Image Added

Section
Column
width50%
UI Text Box
typeinfo

You can take BugReport file by EmLogTool app, too.
Launch EmLogTool from EmKit, and tap SAVE button. The way to save the file after this step is same as the following steps.

Image Added

Column


UI Step

Save Bug Report File
(Skip when you are using Android 9 and below versions)

When taking the bug report is completed, tap the notification.
And select Take Bug Report from the icon list. Then, a toast message explaining the file saved location will be shown.

Android 10 and above
UI Step

Find File

Execute FileExplorer and find the bug report file in the following path.

Android 9 and below
: /BugReport folder
Android 10 and above
:
/BugReport folder/Download folder
Android 9 and below

Image Modified

Image Modified



UI Tab
titleWEH
UI Steps
sizesmall
UI Step

Go to StartFile Explorer

UI Step

Move to Windows folder and find the LogTrace in the folder

UI Step

Check the dialog message and tap YES to save the debugmsg(bugreport)

UI Step

You can find the debugmsg file in the My Documents directory of the device storage as TXT format

UI Tab
titleWin CE
UI Steps
sizesmall
UI Step

Tap My Device on the home screen

UI Step

Go to Windows folder and double-tap the LogTrace in the folder

UI Step

Check the dialog message and tap Yes to save the debugmsg(bugreport) file

UI Step

You can find the debugmsg file in the My Documents directory of the device storage as TXT format.

...