TapEmLogTool, or if you cannot find the EmLogTool, tap Tap Take Bug Report insteadReport.
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UI Step
Take
Start Saving Bug Report
EmLogTool
Bug Report
Tap SAVE
buttonTap Save
in the dialog
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. Saving BugReport file takes about 2 minutes.
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Saving BugReport file takes about 2 minutes.
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During saving, you can see the progress in the notification as below (only in Android 10 and above)
You can see the progress in the notification as below.Image Removed
.
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You can take BugReport file by EmLogTool app, too. Launch EmLogTool from EmKit, and tap SAVE button. The way to save the file after this step is same as the following steps.
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UI Step
Save Bug Report File (Skip when you are using Android 9 and below versions)
When taking the bug report is completed, tap the notification. And select Take Bug Report from the icon list. Then, a toast message explaining the file saved location will be shown.
UI Step
Find File
Execute FileExplorer and find the bug report file in the following path.
Android 9 and below
: /BugReport folder
Android 10 and above
:
/BugReport folder
/Download folder
Android 9 and below
Android 10 and above
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UI Tab
title
WEH
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size
small
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Go to Start > File Explorer
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Move to Windows folder and find the LogTrace in the folder
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Check the dialog message and tap YES to save the debugmsg(bugreport)
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You can find the debugmsg file in the My Documents directory of the device storage as TXT format
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Win CE
UI Steps
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small
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Tap My Device on the home screen
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Go to Windows folder and double-tap the LogTrace in the folder
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Check the dialog message and tap Yes to save the debugmsg(bugreport) file
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You can find the debugmsg file in the My Documents directory of the device storage as TXT format.