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title	Looking for Troubleshooting about your device?

Troubleshooting Guide

What can I get here?	Who can view the guides?
Troubleshooting about device and system	Anyone*

*) Some advanced articles are opened to logged in users

Logged-in user

(Point Mobile

authorized

Authorized partners)

only.
If you are a Point Mobile partner, request the account to Point Mobile team.

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title	Go to Troubleshooting Guide >>
url	http://post.solution-pointmobile.co.kr:8040/display/TRguidemodels

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title	Couldn't find helpful information from the Knowledge Base?

Raise a Ticket

What can I get here?

Who can access?

Link to Point Mobile Ticketing System for technical inquiries.

Create an account and raise a ticket to get technical support.

Point Mobile authorized partners

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title	Go to Ticketing System >>
url	https://pm-community.atlassian.net/servicedesk/customer/portals

How to Use?

Raise a ticket for your inquiries.

Technical Support	Service

Device & System-related EmKit Solution-related Development-related Other technical inquiries related to Point Mobile products and solutions.	RMA (Return Material Authorization) FRU (Field Replacement Unit)

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