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Upgrade from A9 to 11 is available through FOTA(in case of PM451, you can upgrade using PFU file, too.)

If you have contacted Point Mobile and gotten a certification for Android upgrade, you can see the Android 11 version on the system update screen.

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UI Steps
UI Step

When the device reboots after upgrade, you will encounter the Android recovery mode screen.

UI Step

Using the keys on the device, select Factory data reset.

PM90
  • Move up / down: Volume up / down keys
  • Select: Power key
PM451
  • Move down: Any keys except Enter key and Power button
  • Select: Enter key or Power button
UI Step

When the screen is changed, select Factory data reset again.

UI Step

After reset, the device will reboot normal mode automatically.

Follow the setup wizard or provision with QR code, and enjoy the Android 11!


UI Text Box

In case of PM451, you need to pass an upgrade certification process (PULS program).

Read Upgrade Certification - PULS Program for more detail.