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If you success to reproduce bug, it's time to get BugReport file that contains bug log.

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Follow Steps below Follow Steps below to Get BugReport File

Step 1. Open EmKit

EmKit is pre-installed solution on all Point Mobile's android device.
You can find EmKit in home screen usually.

Step 2. Tap Take Bug Report Menu

Step 3. Check Dialog and Complete Notification

Tap Save Button in dialog to save BugReport file.
Saving BugReport file takes about 2 minutes and you can see a notification when save process is complete.


Send File To Us

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Step 1. Find File

Using file explorer, find BugReport file. It will be saved to BugReport folder of storage as zip file format.

Step 2. Upload File

Upload file at Point Mobile's dropbox account ( HERE ).

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Don't forget you should also upload device information file.

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