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When you encounter some system bug, you may send us bugreport file in device.
This is how can you get the BugReport file with your device.
단계별 안내
- Operate EmKit Application
- Select 'Take Bug Report' menu
- The menu will show you a dialog which title is 'Take Bug Report'
- After reading dialog, tap 'Save' button
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should reproduce bug to take what step causes bug.
You don't need to reproduce condition or step but describe your action or event as detail as possible.
If you success to reproduce bug, it's time to get BugReport file that contains bug log.
Follow Steps below to Get BugReport File
Step 1. Open EmKit |
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Step 2. Tap 'Take Bug Report' Menu |
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Step 3. Check Dialog and Complete Notification |
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Send File To Us!
| Step 1. Find File |
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| Step 2. Upload File |
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Don't forget you should also upload device information file.
Please refer to article below that is about 'How to get DevInfo file
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