Page History
...
HTML |
---|
<div id="raiseTicket_div" style="display: none;"> <span style='font-weight: bold; font-size: 13pt;'>Can't Find a Solution? or Can't solve the issue?</span><br> Then, please raisecontact ayour ticketlocal toreseller <a or service center with the following information. href='https://pm-community.atlassian.net/servicedesk/customer/portal/1' <ul style='font-weight: bold;'>Technical> Support Ticketing System</a>.<br><li>DevInfo.html (<a When you raise a ticket, attach the following information. <ul stylehref='font-weight: bold;'> <li>DevInfo.html (<a href='http://post.solution-pointmobile.co.kr:8040http://post.solution-pointmobile.co.kr:8040/display/faq/DevInfo+%3A+How+to+Get+Device+Information+File'>How to take?</a>)</li> <li>Log files (<a href='http://post.solution-pointmobile.co.kr:8040/pages/viewpage.action?pageId=66060631'>Take using LogTrace / EmLogTool</a>)</li> </ul> <br><br> <span style='font-weight: bold;'>If you are authorized ASC/ASP of Point Mobile: </span><br> <ol> <li>Try <a href="http://post.solution-pointmobile.co.kr:8040/x/OwA0Bg" style='font-weight: bold;'>Diagnostics</a>.</li> <li><a href='https://pm-community.atlassian.net/servicedesk/customer/portal/1' style='font-weight: bold;'>Raise a ticket</a> with the collected data (DevInfo, LogFiles) and testing result.</li> </ol> </div> |