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ISSUE
- Cannot use GPS feature even the Location settings is enabled
APPLIES TO
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Point Mobile Android devices
Troubleshooting Steps
| Cause | Solution | |
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| 1 | Device is Wi-Fi SKU | Try with Phone (LTE) SKU Wi-Fi SKU devices does not support GPS feature. You should use a phone SKU device instead. Check if your device is Wi-Fi SKU or not with part number or SIM slot. Refer to Phone SKU vs Wi-Fi SKU. |
Refer to similar troubleshooting guides.
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