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ISSUE

  • Cannot use GPS feature even the Location settings is enabled


APPLIES TO

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Model

Common

Point Mobile Android devices

RESOLUTION



Troubleshooting Steps


CauseSolution
1
.
Device is Wi-Fi SKU
Solution:

Try with Phone (LTE) SKU

Wi-Fi SKU devices does not support GPS feature. You should use a phone SKU device instead.

Check if your device is Wi-Fi SKU or not with part number or SIM slot. Refer to Phone SKU vs Wi-Fi SKU.




Not Resolved?

Refer to similar troubleshooting guides.

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cqllabel = "troubleshooting" and label = "depth1-0" and label in ("depth2-0","gps")in ("andr","mpos") and label = "wire" and label = "mdta"