Page History
ISSUE
- Cannot turn on the RFID reader even though pressed the power button.
APPLIES TO
| Page properties | ||
|---|---|---|
| ||
|
Point Mobile RFID readers
- RF851, RF300, RF750, RF900
Troubleshooting Steps
If you cannot turn on the reader even though you pressed the power button, check the LED indicator when you try to turn on the device.
| Cause | Solution |
|---|
| 1 |
(No LED |
) |
Not enough battery |
Charge the reader If the LED doesn't light, it indicates the battery is too low to turn on the reader. Charge it using the power adapter or charging cradle first. |
| 2 |
(Blinking Green & Red |
on charging LED) |
Battery |
Solution:
If the charging LEDis |
not installed properly | Reinstall battery Remove the battery and install it again. | |
| 3 | (Blinking Green & Red on charging LED) Battery fault | Change battery |
Change the battery to a new one, and try again. If the reader can be turned on after battery replacement, the battery may have a problem with the connector or others. |
Request the repair
| 4 | Repair or analysis required | Contact local reseller If you cannot |
solve the problem with the above steps, contact your local reseller to proceed repair or analyze the issue. |
Not Resolved?
Refer to similar troubleshooting guides.
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