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Although enabling the barcode scanner, the device does not decode the barcode.

Cannot read a specific barcode.


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APPLIES TO

Point Mobile devices with the barcode scanner module

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If your scanner cannot read a specific barcode, it may disable be disabled the specific barcode symbology.

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UI Steps
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UI Step

Navigate to Settings or EmKit > ScanSetting


UI Step

Tap Symbologies


UI Step

Find a symbology that same as the barcode you have. Toggle the symbology to enable to decode the barcode

If you don't know what kind of symbology it is, tap ENABLE ALL



Note
titleNOTES

해결책에 관련하여 알아두어야할 내용이 있으면 여기에 작성

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If the symptom still occurs, try to factory reset the scanner(Not device factory reset!)

You don't know how to factory reset the scanner, please refer to the article below. Click button to move to the article page.

UI Button
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iconlink
titleHow to Barcode Scanner Factory Reset
urlhttp://post.solution-pointmobile.co.kr:8040/x/iQA2


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Info
titleRELATED ARTICLES

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