ISSUE
- RFID reader tries to read tag but cannot read.
APPLIES TO
RF851, RF300, RF750, RF900
Troubleshooting Steps
| Cause | Solution | |
|---|---|---|
| 1 | Not supported UHF tag | Check tag specification RFID readers use ISO-18000-6C, EPC Global Gen2 protocol. Check if your tag is compatible with the RFID protocols. |
| 2 | Different SKU location | Check SKU location Depending on SKUs, RFID module is different because of the frequency allowed by country. Check your SKU is suitable for your location. |
