ISSUE



APPLIES TO

적용 가능한 모델 작성



Troubleshooting Steps


CauseSolution
1

Hidden by the app you use

Swipe up the bottom of the screen

The navigation bar could be hidden by the currently running app. Swipe up the bottom of the screen and check if the navigation bar is shown.

2

Using the gesture navigation

Change the system navigation to 3-button navigation

The gesture navigation mode uses the swipe gestures instead of the navigation bar. If you cannot find the navigation bar, you may use the gesture navigation mode.
If you want to use the navigation bar,

  1. Go to Settings > Accessibility > System controls.
  2. Tap System navigation
  3. Select 3-button navigation.
3

Temporary system issue

Reboot the terminal

Press and hold the power button at the rear lower right side of the PS32 until the power menu is shown, and tap Restart to reboot the terminal.

4

Temporary system issue

Perform factory reset

Refer to below to perform a factory reset.


5

Repair or analysis required

Contact local reseller

If you cannot solve the problem with above steps, contact your local reseller to proceed repair or analyze the issue.