ISSUE
LCD display is not shown clearly
APPLIES TO
All POINT MOBILE L-POS device
Troubleshooting Steps
| Cause | Solution | |
|---|---|---|
| 1 | Monitor is not connected properly | Reconnect the Monitor Check if the monitor is connected properly to terminal using a USB cable. Unplug the cable and reconnect it properly. |
| 2 | Temporary monitor issue | Reboot the Terminal Press and hold the power button at the rear lower right side of the terminal for 5 seconds to turn off the terminal. And then, turn it on again. |
| 3 | Low display brightness | Adjust display brightness At low brightness, you might not see the screen clearly. It is much harder under the strong sunlight. To adjust the display brightness, 1) Swipe down the notification panel to expand the quick setting panel. 2) Adjust the brightness bar.
|
| 4 | Interference by attachments | Remove display attachments With display attachments, such as LCD protection film, you might not see the screen clearly. Detach the attachments and check again. |
| 5 | Cable issue | Replace the cable Replace the cable connecting the monitor with a different one. If the replaced cable can display the monitor normally, the previous cable may have a problem. |
| 6 | Repair or analysis required | Contact local reseller If you cannot solve the problem with above steps, contact your local reseller to proceed repair or analyze the issue. |
