ISSUE

No sound emits for identifying that a charger is connected



APPLIES TO

TR54



Troubleshooting Steps


CauseSolution
1

Low volume

Increase sound volume

At low volume, you might not hear the sound clearly.

Increase the volume using volume button on the top of the tablet.

2

Disabled charging sounds

Enable charging sounds

To notify that the charger is connected, turn on the Charging sounds setting.

1)    Go to Settings > Sound.

2)    Turn on the Charging sounds switch.

3

The charger is not connected properly

Reconnect the charger

If the connection between the tablet and charger is not proper, the tablet may not be charged.

Reconnect the charger to the tablet’s USB-C connector properly.

4

Repair or analysis required

Contact local reseller

Contact your local reseller to proceed repair or analyze the issue.