ISSUE

  • Flashlight is not responsive



APPLIES TO

All Android-powered Point Mobile devices with flashlight




Troubleshooting Steps


CauseSolution
1Turned off flashlight

Turn on flashlight mode

  1. Launch the Camera app.
  2. Tap .
  3. Check the current flashlight mode, and change to proper mode.

    1. : Auto
    2. : Turn on flashlight
    3. : Turn off flashlight
2Temporary system issue

Reboot the device

Press and hold the power button, and tap Power > Restart to reboot the device.

3Repair or analysis required

Contact local reseller

If you cannot solve the problem with above steps, contact your local reseller to proceed repair or analyze the issue.