ISSUE
- Auto-focus for taking a photo is not working
APPLIES TO
All Point Mobile devices with camera
Troubleshooting Steps
| Cause | Solution | |
|---|---|---|
| 1 | Interference by a dirt on the camera lens | Clean the camera lens Clean the camera lens using a soft towel. |
| 2 | Temporary system issue | Reboot the device Press and hold the power button, and tap Power > Restart to reboot the device. |
| 3 | Temporary focusing issue | Try to focus manually Touch where you want to focus on the screen to focus manually. |
| 4 | Repair or analysis required | Contact local reseller If you cannot solve the problem with above steps, contact your local reseller to proceed repair or analyze the issue. |
